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The First Aid Policy, strategies and practices are designed to support educators to:

  • Ensure that ill or injured persons are stabilised and comforted until medical help intervenes
  • Monitor ill or injured persons in the recovery stage
  • Apply further first aid strategies if the condition does not improve
  • Ensure that the environment is safe and that other persons are not in danger of becoming ill or injured.

Administration of First Aid 11 May 2023


Educators are “encouraged to foster children’s capacity to understand and respect the natural environment and the interdependence between people, plants, animals and the land.” (NQS element 3.2)

Responsible ownership of pets, animals or birds that may reside at the Education and Care Service or visit the premises is vital. Role models of appropriate behaviours with animals and guidance in caring for the needs of animals is beneficial for children. This policy also considers the management of unwanted visitors such as pests and vermin.

Animals in the Environment Policy September 2018


The purpose of the centre’s Behaviour Guidance Policy is to:

  • encourage acceptable forms of behaviour by using strategies that build children’s confidence and self-esteem;
  • provide children with support, guidance and opportunities to manage their emotions and develop ways to appropriately control their own behaviour; and
  • promote collaborative approaches to behaviour guidance and support between the centre’s stakeholders and/or external agencies.

Behaviour Guidance Policy 2021


Our service is committed to providing an environment that fosters health, development, spirituality, self-respect and dignity, free from violence and exploitation. Under the Children and Young Persons (Care and Protection) Act 1998, children and young people must receive the care and protection necessary to ensure their safety, welfare and wellbeing. All educators and volunteers of our service are Mandatory Reporters and are required to report to the Child Protection Helpline (Phone: 132 111) if they have reasonable grounds to suspect a child or young person is at risk of significant harm and have current concerns about the safety, welfare or wellbeing of a child or young person where the concerns arise during or from their work.

Child Protection Policy August 2023


Our Education and Care Service affirms that people have a right to question and influence decisions made and services provided. We take complaints seriously and manage them in a confidential, timely, transparent and meaningful way. We achieve this by:

  • Maintaining the confidentiality of all parties in line with policy and legislative requirements.
  • Acknowledging that the common goal is to achieve an outcome acceptable to all parties.
  • Acting in good faith and in a calm and courteous manner.
  • Showing respect and understanding of each other’s point of view and valuing difference, rather than judging and blaming.
  • Recognising that all parties have rights and responsibilities which must be balanced.
  • Handling complaints objectively and in a manner where complainants will not suffer any reprisals as a result of making a complaint.

Complaints Handling November 2023


The Centre’s curriculum is described as ‘all the interactions, experiences, activities, routines and events, planned and unplanned that occur in our environment which are designed to foster children’s learning and development’.

The Centre’s curriculum is guided by The Early Years Learning Framework together with professional knowledge which enables each child’s learning in the five outcomes:

  1. Children have a strong sense of identity
  2. Children are connected with and contribute to their world
  3. Children have a strong sense of wellbeing
  4. Children are confident and involved learners
  5. Children are effective communicators

A learning framework is an important tool for helping educators to work with children and their families to achieve the best learning and developmental outcomes for children.

Curriculum, Programming and Progress Policy 12 March 2015


Our education and care service is committed to providing a safe and healthy environment for all children, staff and any other persons attending the service by:

  • responding to the needs of the child or adult who presents with symptoms of an infectious disease or infestation while attending the service;
  • complying with current exclusion schedules and guidelines set by the Department of  Health; and
  • providing up-to-date information and resources for families and staff regarding protection of all children from infectious diseases and blood-borne viruses, management of infestations and immunisation programs.

Dealing with Infectious Diseases Policy Jan 2021


Authorisation must be obtained from parent/guardians or authorised nominees in the following circumstances: 

  • administering medication to children (regulation 92) 
  • children leaving the premises in the care of someone other than their parent (regulation 99) other than the case of emergency 
  • children being taken on excursions (regulation 102) 

Acceptance and Refusal of Authorisations 12 May 2019


This policy acts to ensure that: 

  • Children are supported to feel physically and emotionally well, and feel safe in the knowledge that their wellbeing and individual health care needs will be met when they are not well. 
  • Families can expect that Educators will act in the best interests of the children in their care at all times; meet the children’s individual health care needs; maintain continuity of medication for their children when the need arises. 
  • Educators feel competent to perform their duties; understand their liabilities and duty of care requirements; are provided with sufficient information and training regarding the administration of medication and other appropriate treatments. 
  • Collaboration with families of children with diagnosed medial conditions to develop a Risk Minimisation Plan for their child; 
  • All staff, including casual staff, educators and volunteers, are informed of all children diagnosed with a medical condition and the risk minimisation procedures for these; 
  • All families are provided with current information about identified medical conditions of children enrolled at the service with strategies to support the implementation of the Risk Minimisation Plan; 
  • All children with diagnosed medical conditions have a current Risk Minimisation Plan that is accessible to all staff; 
  • All staff are adequately trained in the administration of emergency medication. 

Dealing with Medical Conditions 11 May 2023


An Approved Provider operates the service with an appointed Nominated Supervisor. The Nominated Supervisor does not have to be in attendance at the service at all times, but in their absence, a Responsible Person is to be placed in day-to-day charge.

Our Education and Care Service will ensure a Responsible Person or Nominated Supervisor is physically present at the service at all times children are being educated and cared for.

Details of the Responsible Person or Nominated Supervisor on duty will be communicated and displayed for all users of the service.

Determining Responsible Person 2021


The centre aims to provide a child care environment which is free from bias and prejudice in which children learn the principles of fairness and respect for the uniqueness of each person. Differences in backgrounds, culture and abilities are valued and families are actively encouraged to share their experiences with educators, staff, carers and other families. The centre involves the community to assist educators, staff and children understand and accept the range of cultures and abilities of members of the local community. The centre will ensure that appropriate inclusion support services are accessed and referred to families in order to support children’s well-being and full inclusion into the program.

Diversity and Inclusion Policy 20 July 2015


Enrolment and orientation procedures form the foundation for strong relationships between families and early education and care settings and promote a quality experience of education and care for children.

Good procedures include consistent information around service operation and authorisations promoting compliance and a safe and secure environment for children and families.

It is the Centre’s policy to ensure the following goals are met:

  • Enrolment and orientation processes are planned and implemented;
  • Due consideration is given to culture and language in undertaking these processes;
  • Appropriate documentation, including authorisations, are completed during the enrolment and orientation process;
  • A thoughtful process is planned in consultation with families, to orient a child and family to the Centre.



As an education and care community, we can encourage and increase awareness of environmental responsibilities and implement practices that contribute to a sustainable future. Children can be supported to become environmentally responsible and show respect for the environment. Providing children with time and experiences in nature plays a key part in this, as we feel children need to ‘fall in love’ with nature before they will want to care for and look after it.  Environmentally sustainable practices and time in nature should be embedded into the operations of the education and care service and involve educators, children and families in order to be successful.

Environmental Sustainability Policy September 2018


Our education and care service is committed to providing excursions that are well considered and planned, provide meaningful experiences and ensure the health, safety and wellbeing of children at all times.

Excursions Policy October 2023


Family participation in the centre is an important part of making our centre a true part of the community and creating an environment that is welcoming and inclusive and supports a sense of belonging for children, families and educators.

We welcome and facilitate family participation and open communication in the centre by encouraging families to engage with their children’s education and care. Families are invited to attend Committee of Management (COM) meetings, assist with projects and attend social gatherings. The centre has an open door policy for families.

We value input of families, educators and the wider community to help create a centre that meets the needs of the children who attend.

We encourage open communication through the enrolment and orientation process, policy review, feedback forms, the COM, the daily program, documentation, formal and informal meetings, emails and conversations.

Family Participation and Communication Policy 20 July 2015


To enable our Centre to provide high quality early education and care for children we need to ensure we are financially viable at all times. Prompt payment of fees allows us to plan with certainty. We have a commitment to ensuring our fees are as affordable as possible and that all families have access to any subsidies that are available to reduce these fees. 

Our Centre’s financial health and access to our Centre will be maximised by:

  • ensuring families are aware of all fees and fee payment requirements upon enrolment;
  • keeping fee increases to a minimum;
  • ensuring the cost of administering fee collection is minimised;
  • following the appropriate priority of access requirements;
  • following all legal requirements required by our access to government funding;
  • managing fee collection to avoid bad debts;
  • families are notified as far ahead as possible and no less than 14 days of any changes to fees or the way fees will be collected; and
  • ensuring we issue receipts of fees on a regular basis.

Fees Policy Sep 2022


The centre prides itself on adhering to safe food handling and storage practices to prevent the contamination of food. It implements good personal hygiene, correct food handling and storage and effective cleaning and pest control practices.

The NSW Food Authority encourages businesses to implement the practices outlined in the Children’s Services Voluntary Food Safety Program (FSP) to ensure that safe food is prepared and served. The FSP template conforms to national Standard 3.3.1 of the Food Standards Code. 

This policy is based on the procedures set out in the Children’s Services Voluntary Food Safety Program (FSP). 

Food Safety Practices and Procedures Policy 2 June 2019


Governance is the system or process by which organisations are directed, controlled and held accountable to ensure that the right decisions are made. Our education and care service recognizes the importance of having a framework of rules, relationships, systems and processes within, and by which authority is exercised and controlled in the organisation. We view good governance and management as essential to our provision of quality education and care.

Governance and Management 12 May 2019


The Information and Communication Technology (ICT) environment is continually changing. Early childhood services now have access to a wide variety of technologies via fixed, wireless and mobile devices. ICT is a cost-effective, timely and efficient tool for research, communication and management of a service and an enriching addition to our teaching resources. ICT, however, also brings with it many legal responsibilities in relation to information privacy, security and the protection of employees, families and children.

ICT POLICY June 2019


The National Regulations require an accurate Incident, Injury, Trauma and Illness Report to be kept and stored confidentially until the child is 25 years old. 

Under the national legislation, an education and care service must record details in the Incident, Injury, Trauma and Illness Report for the following occurrences: 

  • an incident in relation to a child, 
  • an injury received by a child 
  • trauma to which a child has been subjected 
  • an illness that becomes apparent. 

Incident Injury Trauma and Illness 7 May 2019


Educators at our service will:

  • be responsive to children’s strengths, interests, abilities;
  • provide opportunities to become self-reliant and develop self-esteem;
  • uphold children’s dignity, rights, and agency;
  • provide positive guidance and support towards acceptable behaviour;
  • promote a safe, secure and nurturing environment;
  • be authentic and responsive;
  • be based in fairness, acceptance and empathy with respect for cultural and linguistic rights.

Interactions with Children Jan 2022


  • This policy concerns the provision of healthy food and drink while children are in care and the promotion of normal growth and development. 
  • The service is committed to implementing the healthy eating key messages outlined in Munch & Move and to supporting the National Healthy Eating Guidelines for Early Childhood Settings as outlined in the Get Up & Grow resources. 
  • Further, we recognise the importance of supporting families in providing healthy food and drink to their children. It is acknowledged that the early childhood setting has an important role in supporting families in healthy eating. 

Nutrition, Food, Beverages and Dietary Requirements 7 May 2019


Our service is committed to providing a safe environment for all children where their health, safety and wellbeing is of paramount importance. In order to ensure this is preserved during the engagement of student and volunteers, and in order to remain compliant with regulations and legislation, the service will abide by the strategies and practices outlined in this policy.

Participation of Volunteers Students 7 May 2019


Our education and care service recognises and respects the importance of privacy and confidentiality as an individual right and a basis for building partnerships. Our service requires personal information from families to provide appropriate and responsive care. This policy has been developed to comply with the Australian Privacy Principles (APPs) (2014) and pursues the highest standard in the protection and preservation of privacy and confidentiality.

Privacy and Confidentiality 12 May 2019


Our service has a moral and legal responsibility to ensure that the rights and best interests of the child are paramount and that we will provide training, resources, information and guidance to support this in order to:

  • ensure that the health, safety and wellbeing of children at the service is protected at all times;
  • ensure that people educating and caring for children at the service act in the best interests of the child;
  • advocate and protect the rights of all children to feel safe, and be safe, at all times;
  • maintain a culture in which children’s rights are respected;
  • encourage active participation from families at the service, support a partnership approach and shared responsibility for children’s health, safety, wellbeing and development.

Providing a Child Safe Environment 2021


All children have individual sleep and rest requirements. Children need a comfortable relaxing environment to enable their bodies to rest. This environment must be safe and well supervised to ensure children are safe, healthy and secure in their environment.

Safe Sleep and Rest Time 15 May 2019


An emergency or critical incident is an abnormal or dangerous situation that occurs infrequently, requires immediate attention, and may be unpredictable in terms of the timing, nature and the extent of the situation. Examples of situations that may lead to an emergency situation and therefore require a calm, prepared, effective response, include (but are not limited to):

  • Fire;
  • A severe storm or flood (where the building’s structure is at risk);
  • Where the children, educators and staff are at risk from an inside attack, i.e., a non-custodial parent wishing to harm others;
  • Where the children, educators and staff are at risk from outside attack, i.e., a stranger not known to the Centre wishing to pose a potential threat.;
  • A hazardous spill/gas leak;
  • A bomb threat;
  • A hold up;
  • An earthquake;
  • A terrorist attack;
  • A serious vehicle accident at the front of the Centre.

Safety Policy 2 June 2019


The Styles Street Code of Professional Conduct incorporates our core values, our policies and procedures, professional standards of behaviour and sound human resources practice.

Our Code of Professional Conduct encompasses the Early Childhood Australia Code of Ethics, the United Nations International Convention on the Rights of the Child, the National Quality Standards for Early Childhood and the National Employment Standards.  Implicit in our Code is the recognition of human rights, the principles of natural justice and a fair and just environment for children, families and our staff.

Our Code of Professional Conduct confirms our commitment to our values, to upholding the highest standards of ethical conduct and affirms our belief in a responsible, fair and ethical work culture. The Code applies to all staff and clarifies the behaviour, practice and standards that we expect from all of our employees.

Staff Code Of Professional Conduct 11 May 2023


Australia has the highest rate of skin cancer in the world. Research has indicated that young children have sensitive skin that places them at risk of sunburn and skin damage. Exposure during the first 15 years of life can greatly increase the risk of developing skin cancer in later life. Styles Street Community Long Day Care Centre plays a major role in minimising each child’s UV exposure as young children attend the service during the time of day when UV radiation levels are highest. Promoting each child’s health through sun protection is an essential element of the centre’s commitment to the National Quality Framework. Educators who are often outside with the children must also be protected from sun exposure.

Sun Protection Policy 11 May 2023


Starting school is a significant milestone in the life of any child and family. Our service supports continuity of learning and transitions for each child by sharing relevant information, clarifying responsibilities and by developing strategies that support a positive transition to formal schooling. (Standard 6.3)

Our service will liaise with local schools to develop a smooth and comprehensive transition to school program. We will work in collaboration with families to support the individual strengths and needs of each child and provide a high quality program to help children experiencing the transition to formal school.

Transition to School Policy 2021


The safety and supervision of children in and around water is of the highest priority. Whilst water hazards at our service are kept to a minimum, we acknowledge that nappy buckets, water troughs, sinks and toilets can all be hazardous for children and diligent supervision is required.

Water Safety Policy4 june 2019


As a professional provider of quality early childhood education, Styles Street Children’s Community Long Day Care supports the rights of children and is committed to providing a standard of service which ensures their safety and wellbeing.
This document sets out the code of conduct to support parents/caregivers and visitors to respond in a way that supports the safety, welfare and wellbeing of staff, children, and families at all times. As a parent/caregiver of a child attending this service, you must agree to the following code of conduct.

Parent Code of Conduct 11 May 2023


This policy has been developed to ensure fair and equitable access to education and care. The
Centre aims to respond to the needs of the local community and to be inclusive of all children and
families. As there will usually be more families requesting access than there are places available,
there will be clear guidelines for the management of the waiting list and for the allocation of places.
Our Centre will:
• Develop transparent guidelines to manage the waiting list;
• Comply with the Priority of Access Guidelines set by Family Assistance Law and defined by
NSW State Government Funding Agreements; and
• Ensure care is provided to families using these priorities.


Waitlist Policy July 2023


This policy reflects our collective commitment to eliminate all forms of racial discrimination in our Centre. It applies to all employees, families, children and volunteers and has implications for our early learning community.
Styles Street rejects all forms of racism. We are committed to the elimination of racial discrimination in our Centre – including direct and indirect racism, racial vilification and harassment – in all aspects of our learning and working environment. No child, employee, parent, caregiver or community member should experience racism within the learning or working environment of our Centre.
Eradicating expressions of racism in learning and working environments, and challenging the attitudes that allow them to emerge, is the shared responsibility of all members of the Styles Street community.
All staff and community members can assist in countering racism by demonstrating respect for the cultural, linguistic and religious backgrounds of others, and behaving in ways that promote acceptance and harmony in the school environment.

Anti-racism Policy August 2023


Exploring reconciliation is about rights. About the right of Australia’s First Peoples to be valued and the right of all Australians to know the true histories and cultures of the land we call home – the land on which we live, work play, learn and enjoy each day.
As early childhood educators, we understand the importance of developing curriculum that fosters a high level of knowledge and understanding of Aboriginal and Torres Strait Islander peoples’ histories, cultures, and contemporary lives.
Cultural responsiveness means we have a genuine commitment to take action against discrimination in any form, respectfully embedding Aboriginal and Torres Strait Islander peoples’ perspectives and voices in all aspects of the service environment, curriculum and decision making and working collaboratively with c children and families.
We are committed to building reciprocal partnerships with Aboriginal and Torres Strait Islander children, families and communities in order to promote a greater understanding and respect for Aboriginal and Torres Strait Islander ways of knowing and being. We work to ensure children develop the ability to understand, communicate with, and effectively interact with people preparing them to live well with diversity and challenge bias.


RAP 2023


Our education and care service is committed to providing transportation that is well considered and planned to ensure the health, safety and wellbeing of children at all times.

When transportation forms a part of our service, our service will remain responsible for children during that period of transportation. This will apply when we are transporting children, or have arranged for the transportation of children, between our service premises and another location. This policy facilitates the provision and arrangement of transportation of children as part of our education and care service.


Transportation of Children Policy October 2023


Styles Street is committed to providing a safe and inclusive environment for our children where they are protected from harm and abuse. The purpose of this policy is to identify and document how our service upholds the rights of the child and prevents behaviour that may be harmful to children. The Child Safe Standards guide and inform our practice, policies, procedures and codes of conduct. We use the Child Safe Standards to underpin how we keep children safe and guide appropriate behaviour and encourage all staff, both paid and volunteer, to create, maintain and improve a child safe environment. This policy applies to all staff, children, families, volunteers, students and visitors of the service and concerns all activities that relate to children. Our leadership team promotes reporting any breach of our policies, procedures and codes of conduct, and will act to ensure the safety, welfare and wellbeing of children are upheld.

Child Safe Policy October 2023

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